Starting a restore session #
In this article you will learn how to restore OneDrive for Business data through the Back-IT 365 portal. You are able to restore entire users and items. It’s also possible to search through mailboxes using the search & restore functionality.
Start a restore session by clicking on the ‘Start Restore Session’ button.
- Select the Office 365 organization
- Select the backup job
- Select the restore point
- Select ‘OneDrive’
Restore an entire OneDrive user #
The restore suite for OneDrive will now appear and the organizations users will be loaded in the left navigation panel. From here you can select which user folder you would like to restore entirely. Click the ‘Restore OneDrive User to Office 365’ button. You need to confirm the service account user credentials in the next tab.
Finally your restore will be scheduled and you will receive a notification when the restore has been successful. Also you will receive a report with the amount of items that has been restored. This function will only restore the missing items.
Restore single items using the search & restore function #
You can restore single items by expanding a particular user folder. The search & restore panel will now open. From here you can browse through the folder using the search function. You can restore single items to .zip or .filetype
Before you are able to restore there will be a second verification. Making sure that you have the right permissions to do so. You can pass the verification with the Office 365 admin or service account.