Restore Exchange Online data

Starting a restore session #

In this article you will learn how to restore Exchange Online data through the Back-IT 365 portal. You are able to restore entire mailboxes, subfolders, calender items and single e-mails. It’s also possible to search through mailboxes using the search & restore functionality.

Start a restore session by clicking on the ‘Start Restore Session’ button.

  1. Select the Office 365 organization
  2. Select the backup job
  3. Select the restore point
  4. Select ‘Office 365 Email’

Restore entire mailboxes and subfolders #

The restore suite for Exchange Online will now appear and the organizations mailboxes will be loaded in the left navigation panel. From here you can select entire mailboxes, subfolders and calenders to restore to Office 365.

Restore single items using the search & restore function #

You can restore single items by expanding a particular mailbox folder. For example expand the ‘inbox’ folder. The search & restore panel will now open. From here you can browse through the folder using the search function. You can restore single items to .MSG, .PST or to Office 365.

Before you are able to restore there will be a second verification. Making sure that you have the right permissions to do so. You can pass the verification with the Office 365 admin or service account.